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After Hours Telephone Reception
Manage calls after hours and holidays. Our after hours service works for a fraction of the cost of a live answering service and can actually connect the call or route the call to voicemail.
- Automatically switch to after hours mode based on time of day and day of week
- Greet callers with customized messages
- Receive voicemail messages and notification of messages via any wireless device or email
- Provide callers with information
- Route calls to individuals or groups of people (in a specific order or all at the same time)
Auto – Attendant Service
Auto Attendant Services with multiple extensions that can direct callers to any number of options automatically: including special promotions, after hours messages, directions to your business, different departments etc
- Dedicated phone number
- Seamlessly route calls to departments, employees, voice mail or any phone or location
- Multiple voice mail boxes
- Provide small business with professional office image
- Promote products and services
With this service, you will be assigned a private, password protected voicemail box that you can access 24 hours a day from anywhere. Callers may leave messages for multiple department or people, calls can be automatically forwarded to you, you can be notified of messages, promote your products, announce upcoming specials, have after hours and holiday messages and much more.
Business Identity Services
Tired of your small business sounding like a small business to callers? Wireless office service makes any business sound like a large enterprise.
- Greet callers with automated menus of options providing information and call routing to specific people or information just like with large expensive phone systems.
- Prestigious business address
- Route calls to wherever you are working, home, office or cellular so you never miss an important call.
- Transfer callers from and to any phone. Answer a call on your cellular phone and transfer the caller to your office phone.
- Use our fax services. Your faxes go where you go.
Exclusive Dedicated Toll Free Number
- Dedicated phone number
- Order taking
- Call forwarding
Call Center Services
We will provide customer service and sales support to your callers by answering questions, gathering information, taking orders, setting appointments, and more. You have complete flexibility to customize every aspect of your account. (Restrictions apply)
Conference Room Availability
Meet clients in one of our state of the art conference rooms.
Copy Services
Customized Call Answering
We will answer all calls in your company's name, using a greeting that you specify.
Exclusive Dedicated Telephone Number
Exclusive Dedicated Toll Free Number
- Dedicated phone number
- Order taking
- Call forwarding
Fax Services
- Full service sending and retrieval
- No need for fax machine or phone line
Why waste money on fax toner and paper? We will receive all of your faxes and email to them to you upon receipt, allowing you to filter what you would like to print, save, or discard.
Furnished Office Space
Meet clients in one of our state of the art offices.
High Speed Internet Access
Instant Notification of Messages
Our state of the art phone system allows for instant messaging and notification of messages. We can call you and announce callers, patch them through or send them to voice mail 24/7. This will allow you to run your business in real time, regardless of where you are.
Mail Services
Dedicated locked mailbox with professional address. Package reception.
Multiple Office Locations
As part of a worldwide network of Executive Centers you can receive office support and services worldwide.
Net-Exec Services
Net-Exec is a rich collaboration of online tools that offers live support and integration with Outlook® providing you an office on the web.
- Business class email, with spam & virus protection
- Shared calendars, files, contacts & tasks
- Toll-free phone and email support
- Microsoft Outlook synchronization, POP3/IMAP4 desktop & WAP 2.0 mobile support
- 10GB storage per user
Receptionist Services
Don't have an office? Don't have a receptionist? Need to present callers with a main business number that routes calls to the right people or information? Merrick Executive Center services work as your virtual receptionist 24hrs/day for a fraction of the cost of a dedicated person.
- After hours call routing and messaging
- Appointment and scheduling services
- Call forwarding and screening
- Dedicated business phone number
- Greet callers with customized menus of options.
- Live answered and announced
- Provide small business professional office image
- Receive voicemail messages.
- Route callers to the right person, department or information.
- Transfer calls to any other phone regardless of type or carrier.
Sales, Appointment Setting, Order Taking
Through a detailed questionnaire, you will provide your new staff with all of the information needed to transform them into your own customer service and sales force. Our entire staff has the experience to take your information and articulate it effectively to close the sale, set the appointment, or solve a customer service issue. We are not your typical answering service and you will see the difference from day one.
Secretarial Services
Video Conferencing Services
Why travel on business when you can meet and greet visually from the comfort of your home or office. Our state of the art video conferencing system allows you to meet your clients, staff or trainees virtually in our office or yours.
Voice Mail
- Dedicated phone number
- Full featured voice mail system
- Remote access and control
With this service, you will be assigned a private, password protected voicemail box that you can access 24 hours a day from anywhere. Callers may leave messages for multiple department or people, calls can be automatically forwarded to you, you can be notified of messages, promote your products, announce upcoming specials, have after hours and holiday messages and much more.
VOIP Services
Are a majority of people in your "office" not in the office at all? Looking to consolidate multiple branch offices with one phone number and one phone system? Most phone systems deliver calls only to office phones. If you or your company primarily uses home or cellular phones, are frequently out of the office or have multiple office locations, then our VOIP Teleworker service is for you.
- Allow callers to dial the name or extension of the person they wish to reach and deliver that call to ANY phone.
- Allow callers to reach any employee at any location through one main number.
- Allow employees to receive a call on any phone and transfer that caller to any other employee or any other phone number.
- Allow employees to receive voicemail messages and forward voicemail to any other employee.
- Allow employees to transfer calls to other employees regardless of location.
- Equipment Leasing Available
- Network remote offices, employees, customer services
- No long distance charges
- Place and receive calls from anywhere anytime
- Provide callers one main phone number to reach any location.
- Provide callers with one main business phone number that delivers calls to any employee, anywhere.
- Provide Dial by Name and Dial by Extension capability for callers to reach any employee regardless of location.
- Save money by providing a centralized receptionist who can send calls to any employee regardless of location.
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VOIP Telephone services beginning at $55.00 per month. 
